Terms and Conditions Winmy Club –
Platform Usage Guidelines

Welcome to winmy club. The terms and conditions set out here ("Agreement") form a binding contract between you ("Member" or "User") and winmy club ("Platform", "We") regarding your use of the website, mobile application, and all services provided by winmy club.

By accessing or using any part of the winmy club platform — including registering an account, making a deposit, playing games, or claiming any bonus — you are deemed to have read, understood, and agreed to be bound by all terms and conditions contained in this document.

If you disagree with any part of these terms, please stop using the winmy club platform immediately. winmy club reserves the right to update these terms and conditions at any time without prior notice, and continued use of the platform after any amendment constitutes acceptance of the updated terms.

To use the winmy club platform, you must meet all of the following eligibility requirements at all times:

• At least 18 years of age at the time of registration
• Possess full legal capacity to enter into binding contracts
• Not a citizen or resident of any jurisdiction where online gambling is prohibited
• Register and use the platform in your own name only, not on behalf of another person
• Not listed on any recognised self-exclusion programme
• Has never had an account suspended or terminated by winmy club previously

Winmy club reserves the right to request proof of eligibility at any time. Failure to provide the required documents within the specified timeframe may result in temporary suspension or permanent termination of your account.

Each individual is allowed only one active account on winmy club. Registering multiple accounts — whether using the same name, phone number, email, or IP address — is strictly prohibited and will result in the termination of all accounts involved and the freezing of any funds held.

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, phone number, email address, and any other information requested by the winmy club platform during registration or identity verification (KYC).

• The winmy club KYC process requires a valid copy of your identification card or passport
• Proof of address may be required for full account verification
• False or inaccurate information may result in account termination without any refund
• winmy club retains all registration records in accordance with the platform's privacy policy

You are solely responsible for keeping your account password confidential. winmy club will not be liable for any losses resulting from unauthorised access caused by your own negligence in safeguarding your login credentials.

Winmy club supports a range of payment methods suited for players in Malaysia, including Touch 'n Go eWallet, GrabPay, MAE, FPX, and local bank transfers. All deposits are credited to your account instantly upon confirmation by the payment system.

Deposit Limits: The minimum deposit is RM30 per transaction. Maximum deposit limits depend on your account verification level and chosen payment method.

Withdrawal Limits: The minimum withdrawal is RM50 per request. Processing is typically completed within 1–3 business days, depending on your chosen payment method and account verification status.

• Withdrawals can only be made to the same payment method used for your last deposit
• winmy club reserves the right to request additional verification before processing withdrawals above certain limits
• Any suspicious withdrawal attempts may be held for further investigation
• Funds deposited using a bonus cannot be withdrawn without meeting the specified wagering requirements

Winmy club offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms stated on the relevant promotions page, and those terms form part of these general terms and conditions.

• Welcome bonuses are awarded to new members who meet the specified minimum deposit requirements
• All bonuses are subject to wagering requirements that must be met before withdrawals are permitted
• winmy club reserves the right to void any bonus found to have been obtained through fraud or abuse
• Each member is entitled to claim each bonus type once only, unless otherwise stated
• Bonuses cannot be transferred to other members or exchanged directly for cash
• winmy club reserves the right to modify or withdraw any promotion at any time without prior notice

Any attempt to abuse the winmy club bonus system — including opening multiple accounts or using betting strategies designed to claim bonuses without genuine risk — will result in bonus cancellation and further action against the accounts involved.

All games available on the winmy club platform — including Slots, Live Casino, Sports Betting, and bingo — are subject to their respective rules, which can be found in the help section of each game. Members are required to understand the rules of each game before playing.

All game results on winmy club are final. winmy club uses certified Random Number Generator (RNG) technology to ensure fairness and integrity in every round. Any complaints regarding game results must be submitted within 72 hours of the incident.

• Technical disruptions during gameplay will be resolved in accordance with the refund policy set by the game provider
• Winnings resulting from system technical errors will not be paid out
• winmy club reserves the right to void any bet placed after an event has started for Sports Betting
• The use of automation software, bots, or any unauthorised tools is strictly prohibited and may result in account termination

Winmy club protects all member account data using 256-bit SSL encryption and a multi-layered security system. However, you as a member are also responsible for maintaining the security of your own account.

• Use a strong and unique password for your winmy club account
• Enable two-factor authentication (2FA) for an added layer of security
• Do not share your login credentials with anyone, including winmy club staff
• Contact winmy club support immediately if you suspect any suspicious activity on your account
• Log out of your account after every session on a shared device

Winmy club will never ask for your account password via email, SMS, or live chat. Any communication requesting such sensitive information is a fraudulent attempt and must be reported to our security team immediately.

As a winmy club member, you agree to use this platform in a responsible and ethical manner, in full compliance with all applicable laws in your jurisdiction.

• You agree not to use the winmy club platform for any illegal activities, including money laundering
• You agree not to interfere with or damage the technical operations of winmy club
• You are responsible for determining whether use of the winmy club platform is lawful in your jurisdiction
• You agree not to use a VPN or proxy to bypass geographical restrictions set by winmy club
• You agree to play only with money you can afford to lose and not to borrow funds for gambling

Winmy club provides its platform and services "as is" without any express or implied warranties. To the extent permitted by law, winmy club shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of this platform.

• winmy club is not liable for service interruptions caused by scheduled system maintenance
• winmy club is not liable for losses arising from legitimate game outcomes
• winmy club is not liable for access failures caused by connectivity issues on the member's end
• winmy club's maximum liability to any member shall not exceed the net deposit amount made within the 30 days prior to the claim

You may close your winmy club account at any time by contacting our customer support team. Any valid remaining balance will be returned via the standard withdrawal process once all KYC and wagering requirements have been met.

Winmy club reserves the right to suspend or terminate any member's account without prior notice if:

• Member found to have violated any terms and conditions stated in this document
• There is evidence or strong suspicion of fraud, money laundering, or illegal activity
• Member provided false information during registration or the KYC process
• Account found to be accessed by someone other than the registered owner

In cases of termination due to fraud or breach of terms, winmy club reserves the right to freeze all funds in the account until the investigation is complete.

Winmy club reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments take effect immediately upon being published on the winmy club website.

Winmy club will endeavour to notify members of major amendments via in-app notifications or email. However, it remains your responsibility to review these terms and conditions periodically to stay informed of the latest terms governing your use of the winmy club platform.

Continued use of the winmy club platform after any amendment is considered your acceptance of and agreement to the updated terms.

If you have any questions, concerns, or complaints regarding these winmy club terms and conditions, our team is ready to assist you through the following support channels:

• 24/7 Live Chat via the chat icon at the bottom corner of the winmy club platform
• Email: [email protected] (reply within 24 business hours)
• Telegram: Official winmy club support channel

For any formal complaint, please submit full details including your account number, date of the incident, and a thorough description of the issue. The winmy club team will investigate every complaint seriously and respond within a reasonable timeframe.